To purchase online

• Click the 'Buy Now' button on the product description page.

• To see the POSTAGE RATES - Select a delivery method from the drop down list.

• If the quantity is changed click on 'Update Cart' to display the updated total amount payable.

Age confirmation is required for the sale of knives. Please select the check box 'I am over 18 years of age' (Sale cannot proceed if this box is not selected)

After clicking 'continue' , all fields marked * are required for delivery, including name, address and post code. Then click on 'continue' The order summary is displayed together with online payment methods.

After clicking on 'Checkout' you will be transferred to a secure server to make payment.

• To cancel the order click on 'View Cart' in the page header.
  

• Click on 'Remove product' next to the product ordered.

• Click on 'Update Cart' to view updated order.

When payment is complete the order acknowledgment page is displayed.
An e-mail containing your order number, will be sent to the e-mail address entered.

To pay by debit or credit card over the phone TEL: 08701 288979 *
* National rate number, calls charged at 6p /min (BT weekday option 1)
 

If you have any problem or query e-mail: infohandyniknaks.co.uk or TEL: 08701 288979 *
* National rate number, calls charged at 6p /min (BT weekday option 1)

Handy Niknaks
Tulyar Court, Pendle Road, Gilstead,
Bingley, West Yorkshire, U.K. BD16 3ND
Phone: 08701 288979
e-mail: infohandyniknaks.co.uk

Please note: We are an online only retailer and do not have a retail outlet at this time.

Delivery Times

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours of receiving payment. If we are unable to despatch your order within 7 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.

Next Working Day Delivery, UK customers only - On the checkout page, select from delivery options - 'Delivery to UK - Next Working Day (If ordered before 2.00 pm.)(Delivery by Royal Mail Special Delivery). This is available when the order is placed, and payment received on a working day before 2.00 pm. This does not apply to items which are out of stock. Note: Royal Mail do not guarantee delivery on a Saturday. Orders placed on a Saturday before 10 am. with 'Next Working Day Delivery' are delivered the following Monday. Orders placed after 10 am. Saturday, all day Sunday or on a bank holiday with 'Next Working Day Delivery', are delivered within 2 working days. Note: Next Working Day Delivery is not available to all parts of the UK. For further information see Royal Mail Terms and Conditions.


To Cancel an order

To cancel the order click on 'View Cart' in the page header.
Click on 'Remove product' next to the product ordered.
Click on 'Update Cart' to view updated order.

To cancel an order after making payment, e-mail us: e-mail: infohandyniknaks.co.uk or TEL: 08701 288979*
* National rate number, calls charged at 6p /min (BT weekday option 1)

Shipping Costs

Shipping costs are based on the total weight of the items ordered. UK orders up to the value of £30 are sent by 1st class Recorded Delivery and orders over the value of £30 are sent by Royal Mail Special Delivery. For heavier items, surface mail is available as an option for overseas customers.

Communications

After placing an order, you will receive an auto e-mail order acknowledgment. If you do not receive this within 2 hours please check you have entered your e-mail address correctly. An e-mail confirmation is sent once your order has been despatched.

Returns and Refunds

You have a right to cancel your order and return the goods within 7 days of confirmation of the order. If you wish to return the goods ordered, e-mail: infohandyniknaks.co.uk stating the reason for returning the goods. The cost of returning the goods must be paid by the customer. Refund of payment in the manner originally used to pay for the goods, will be made when the goods are returned in an unused condition. Note: This does not apply to knives or tools which have been damaged due to misuse.

Replacement of faulty goods

In the unlikely event of receiving a faulty product. Please please e-mail us: e-mail: infohandyniknaks.co.uk A replacement product will be sent as soon as possible or if the product is out of stock a full refund will be given. This does not apply to knives or tools which have been damaged due to misuse.

Sale of knives

With reference to the 'Offensive Weapons Act 1996'. It is an offence for any person under the age of 16 years to purchase most kinds of knives. However, we shall only sell knives to customers over the age of 18 years. The sale of knives is regulated by the laws of England and subject exclusively to our terms and conditions of sale, a full copy of which is available on request. We reserve the right to refuse a sale if we have reason to believe that the prospective customer is below the age of 18 years, or if we believe that the supply of goods to the prospective customer may infringe the law of England or present an unacceptable potential risk to the safety of others. We reserve the right to use any legal method open to us to establish a genuine age of potential customers in accordance and compliance of 'The Offensive Weapons Act 1996' . This may include a search of publicly available information, such as the Electoral Roll or Directory Enquiries. The results of any such search will be held in the strictest of confidence solely for the purpose of ensuring the validity of age declarations.

Privacy Policy

At Handy Niknaks we are committed to protecting and respecting the privacy or all our customers and visitors. The information collected from customers when signing up is used for billing and administration purposes only and will be kept confidential. Contact information collected will be contact details and payment information (credit or debit card). None of which will be passed onto third parties. When visitors use the website, information such as the ISP's domain, the time accessed and the pages visited will be stored by us. This is to analyse the web traffic and improve content of the site.

Any problems with the website

If you experience any technical problems using this website, please send e-mail to: sales@ekmpowershops.com

Postage Rates